CrowdPay is a crowdfunding software as a service (SaaS) that connects people with funding. Our industry is doubling yearly and expected to exceed $96 BILLION in 2025. Our clients launch new companies, help families in need, pay students’ tuition, drive new research, and more.
Ruby Developers
Work on amazing tech
- Our market faces unique problems that require new thinking and creative solutions
- Design and build scalable web applications and convert our large rails
- app into multiple services
- The code we write today will set the market standard tomorrow
Building yourself and an awesome team
- We value our developers and empower you to do your best work by removing the obstacles that get in the way
- Paid time off and paid registration for Dev conferences (OpenWest and MountainWest Ruby Conf)
- Company budget for books, tutorials, and website subscriptions, tuition reimbursement
- Remote work options
- Paid lunch where we become the experts in crowdfunding: competitive analysis, user needs, market trends, future innovation, etc
Build a great place to work
- Competitive salary with team AND individual bonuses
- Flexible PTO Policy
- Health Benefits
- Productive and fun work environment
- Stocked kitchen with drinks and snacks
- Dog friendly Office
- Optimized for developer happiness
If this describes you then we want to meet:
- You enjoy writing beautiful code.
- You find elegant solutions to complex problems.
- You have at least 2 years experience shipping Rails code.
- You have experience designing and building scalable web applications
- You have experience with TDD or BDD
- You have experience with Ruby
- You have experience with Rails 3.2
- You have experience with Heroku
- You have experience with Postgres
- Other languages besides ruby and/or rails
Technical Support Reps
CrowdPay is looking for a smart and tech-savvy individual who has IT support experience but who is also willing to learn and develop within this role. The role is varied with time spent processing and resolving customer facing issues for a crowdfunding software platform along with maintaining key IT tasks. We are looking for varying degrees of experience form Level 1 Support Reps to Level 4 Support platformers.
Key Responsibilities:
* Service desk ticket processing via email and over the phone.
* Web application support & problem solving
* User account management
* Monitoring and maintaining network related tasks
* Diagnosing software faults
* Supporting the roll-out of new applications;
* Establishing a good working relationship with customers
* Software /UnitTesting
* Meeting agreed service level targets (SLAs)
Skills / Experience:
* Good general education, minimum associates degree or equivalent preferred.
* Previous IT support desk experience desirable
* Previous Ruby/Rails experience preferred
* Strong technical knowledge
* Ability to prioritize and manage time effectively
* Process driven with experience of standard operating procedures
* Focused on customer satisfaction
* Strong problem solving skills
* Excellent communication and written skills
This is a great opportunity for an experienced IT support professional to join a forward thinking and progressive company that likes to work hard and have fun. We are a market leader in crowdfunding software.
Build a great place to work
- Competitive salary with team AND individual bonuses
- Flexible PTO Policy
- Health Benefits
- Productive and fun work environment
- Stocked kitchen with drinks and snacks
- Dog friendly Office
- Optimized for developer happiness